Privacy
Privacy policy
This policy explains how Perfect Competition (“we”, “us”) handles personal information collected through perfectcompetition.com.au. We aim to handle personal information in line with the Australian Privacy Principles.
What we collect
When you request a pricing audit or contact us, we collect the details you give us:
- your name, work email, company, website and, if you provide it, your phone number
- information about your business you choose to share, such as range size and the competitors you track
We also collect basic technical information when the form is submitted, such as your browser type and approximate country, to protect the form from spam and abuse.
How we use it
- to contact you about the audit or call you requested
- to prepare and deliver the audit
- to keep a record of our dealings with you
We don’t sell personal information and we don’t use it for third-party advertising.
Who we share it with
We use a small number of service providers to run this website:
- Cloudflare, to host the site, protect the form from spam (Turnstile) and measure visits without cookies (Web Analytics)
- Supabase, to store form submissions on servers in Sydney
- Resend, to send us an email notification when you submit the form
Some of these providers are based overseas, including in the United States, and may process information there as part of providing their service.
Cookies and analytics
This site doesn’t use advertising or tracking cookies. Our analytics count page views without cookies and without identifying you. The spam check on our form may set a short-lived technical cookie.
How long we keep it
We keep audit requests and correspondence for as long as needed to deal with your request and maintain our business records, then delete them.
Access, correction and complaints
You can ask to see or correct the personal information we hold about you, or ask us to delete it, by emailing hello@perfectcompetition.com.au. If you have a concern about how we’ve handled your information, contact us first and we’ll respond within 30 days. If you’re not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Client data
Data that clients provide to use the Perfect Competition service, such as product lists, prices, minimum sell prices and sales figures, is covered by the terms of each client agreement, not this website policy.